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Receiving donations

If possible, encourage potential donors to commit to making a donation by giving them a choice of ways to get devices to you.:

  • Pre-paid postage
  • Drop-off points
  • A collection service

Key insights

  • Being considerate

    You want to make it as easy as possible for your donors to donate. Think about their needs – how easy is it for them to access your planned drop-off points or go to the Post Office? If mobility is an issue, you may need to offer a collection service.

  • Giving your donors a choice

    Displaying a choice of options on an online portal will encourage participation.

Enabling donations

Option 1. Providing pre-paid postage

Asking donors to print off a pre-paid postage label is a simple, donor-friendly solution.  

One of our community partners asked donors to fill out a form on their website and sent them a free postage label in return.


  • It’s a simple process
  • It works in urban and rural areas


  • It’s expensive (for you)
  • It requires donors to have access to a printer (unless you are able to send them labels)

Option 2. Setting up drop-off points

Arranging for drop-off points to be set up reduces costs. You can ask local businesses, shops and cafés to get involved. 


  • Works well in urban areas
  • Cost free, assuming businesses are keen to support you
  • Businesses may promote your Reboot scheme on their social media


  • Requires partner/s to safely and securely receive donations
  • May not be accessible to all donors, e.g. in rural areas

Option 3. Arranging collections

Collecting devices from donors’ homes is more time-consuming but allows more people to donate.  


  • This is the simplest process for donors
  • May be cost-effective in city centres or if you have a partner with existing capability


  • Could be very expensive without a partner
  • Will be more challenging/time-consuming in rural areas
  • You need to make sure vulnerable donors feel safe

Things to think about

  • A mixed approach

    Offering donors a choice may increase your costs but will ensure that you receive as many donations as possible.

Next Step

Diagnostics and repairs - laptops

It’s important to check that donated laptops are functioning effectively as their new owners may lack the skills needed to resolve any issues.


Ready to get started?

If you’re interested in setting up a Reboot project, why not download the full Reboot playbook? Regardless of your budget and IT skills, it will help you develop a well-structured Reboot process and maximise your donations!