If possible, encourage potential donors to commit to making a donation by giving them a choice of ways to get devices to you.:
- Pre-paid postage
- Drop-off points
- A collection service
You want to make it as easy as possible for your donors to donate. Think about their needs – how easy is it for them to access your planned drop-off points or go to the Post Office? If mobility is an issue, you may need to offer a collection service.
Giving your donors a choice
Displaying a choice of options on an online portal will encourage participation.
Option 1. Providing pre-paid postage
Asking donors to print off a pre-paid postage label is a simple, donor-friendly solution.
One of our community partners asked donors to fill out a form on their website and sent them a free postage label in return.
- It’s a simple process
- It works in urban and rural areas
- It’s expensive (for you)
- It requires donors to have access to a printer (unless you are able to send them labels)
Option 2. Setting up drop-off points
Arranging for drop-off points to be set up reduces costs. You can ask local businesses, shops and cafés to get involved.
- Works well in urban areas
- Cost free, assuming businesses are keen to support you
- Businesses may promote your Reboot scheme on their social media
- Requires partner/s to safely and securely receive donations
- May not be accessible to all donors, e.g. in rural areas
Option 3. Arranging collections
Collecting devices from donors’ homes is more time-consuming but allows more people to donate.
- This is the simplest process for donors
- May be cost-effective in city centres or if you have a partner with existing capability
- Could be very expensive without a partner
- Will be more challenging/time-consuming in rural areas
- You need to make sure vulnerable donors feel safe
Things to think about
A mixed approach
Offering donors a choice may increase your costs but will ensure that you receive as many donations as possible.